In the article, “If Culture Comes First, Performance Will Follow” by Dan Pontefract’s, they mentioned that using Queen University Centre for Business Venturing’s data over a ten-year period of employee engagement surveys and company results, it was found that the results for an engaged culture are the following:
- 65% greater share-price increase
- 26% less employee turnover
- 100% more unsolicited employment applications
- 20% less absenteeism
- 15% greater employee productivity
- 30% greater customer satisfaction levels.
You too can get these statistics when you do the following tips:
Set goals and communicate them with your staff
Setting goals is not only for you to know and it should never stop there. you should also inform the staff of where the business is going yourself. Share your vision — what do you want to do in the near future? What are your plans? Let your staff know.
Appreciate People
People work harder when they are appreciated. Just a simple thank you or a pat on a back will do. You can even write thank you notes when you’ve seen them do something worth noting or is always on their toes or someone who keeps solving problems and runs the operations smoothly.
Know your team
Talk to them. Spend quality time with them. Understand what they want to do with their lives. Understand their strengths and weaknesses. Maybe you can mix some job responsibilites to see where good and weak at. Just give them and area to grow.
Let go and delegate!
Let’s admit, you can’t do it all yourself. Delegating is always a part of a growing team. When you delegate, it encourages your team to grow because you’re giving them more responsibilities.
Stay at ease.
Never ever lose your cool. Leaders keep themselves under control – even when stressful situations come. Mistakes are normal because we’re human. Show your staff and customers that you care. Listen to them and work towards a solution.
Furthermore, a strong company culture encourages the loyalty of your staff. This loyalty allows them to be invested in your company personally and professionally — which is the true ROI.
If you need help in setting up your culture, you can check our vendors here.